Say No

https://medium.com/media/1fae2c9e0850bf1d9a9fe5556167e3f3/href Say No It’s easy to say yes, whether it’s to a customer request or a deadline from your boss. But saying yes too many times can result in an unmanageable workload or distract you from the stuff you really want to be doing. It’s[…]

Jungle Jim, I Presume?

Illustration by Nate Otto In an industry known for selling commodities at low margins, Jungle Jim’s International Market in suburban Cincinnati, Ohio is something else entirely. It’s a super-sized grocery store that’s also a tourist attraction with animatronic characters, a dedicated events center, and a working[…]

Steeped in History

Dim sum at Nom Wah Nom Wah Tea Parlor is New York Chinatown’s oldest dim sum restaurant. For decades, it served Cantonese dumplings and rolls in the traditional way, from trolleys pushed around the restaurant. When Wilson Tang took over Nom Wah in 2011, he switched[…]

Solo Act

Illustration by Nate Otto Bruce Roper never planned to start a business. As a teenager, he wanted to be a Beatle. As an adult, he moved to Chicago after a brief stint running a music store and began fixing guitars. Over the next quarter century, Bruce[…]

Grateful Heads

Illustration by <a href=”https://medium.com/u/14717c2f813b”>Nate Otto</a> LaMichael Langford grew up watching his uncle run a barber shop and would sneak in his friends to cut their hair. LaMichael eventually took over the business that his uncle opened in 1964, and Langford’s Barber Shop has been a constant[…]

Listener questions, answered

https://medium.com/media/309b3e58d94dc6a9fd391042d601ae0b/href It’s time for another mailbag episode where Jason Fried and David Heinemeier Hansson answer your questions! In this one, they discuss how to apply calm company principles to client work and classrooms, and talk about healthy ways for business partners to disagree. https://medium.com/media/43f38cd8bee58a72cc4a2f39e47155b2/href Listener[…]

Reblog

The folks at Basecamp have been blogging since 1999, when Jason Fried would write by the light of a fire fueled by David Heinemeier Hansson’s savage indictments of the tech industry. A lot has changed since then (with the exception of DHH’s feelings about Silicon[…]

Opening the Rework Mailbag, Part 1

https://medium.com/media/260959ad697e433a6bdcc051403dab14/href Opening the Rework Mailbag, Part 1 It’s our first mailbag episode! Jason Fried and DHH answer listener questions on topics like the role of luck and timing in starting Basecamp; how they approach pricing (spoiler: It’s something called “ass pricing”); hiring in the early stages[…]

Pick A Fight (on Twitter)

body[data-twttr-rendered=”true”] {background-color: transparent;}.twitter-tweet {margin: auto !important;} Hey @paulg, has Thiel now invested more in a Trump presidency than YC companies? https://t.co/1vdY8BdGDB  — @dhh function notifyResize(height) {height = height ? height : document.documentElement.offsetHeight; var resized = false; if (window.donkey && donkey.resize) {donkey.resize(height); resized = true;}if (parent &&[…]

Unchanging Gears

  Illustration by Nate Otto John Stallworth has been selling hardware and fixing bikes at his shop on Chicago’s South Side for 50 years, helping to anchor a neighborhood that’s struggled with population loss and divestment. John’s Hardware and Bicycle Shop is the kind of old-fashioned[…]

The Myth of the Overnight Sensation

https://medium.com/media/06cff448f275dc01ba155f019baeb145/href Before the viral unicorn poop video, before the appearances on Shark Tank and Dr. Oz and Howard Stern — Bobby Edwards was showing his invention at conventions and sending it to alternative health bloggers in hopes of getting coverage. The invention? Squatty Potty, a plastic stool[…]

Take a Break

https://medium.com/media/bd37f860da512cb0baa513770395c425/href Smell ya later! We here at the Rework podcast are taking off the month of August. Before we left, we interviewed three business owners about sabbaticals. In this episode: Adeline Koh of Sabbatical Beauty shares the story of how she ended up starting a[…]

Big Integer

On Thursday, November 8, Basecamp 3 went down for almost five hours. It was the worst outage to hit the company in a decade and a stress test of Basecamp’s practices around internal communication, customer support, and calm work. Today’s episode of the Rework podcast[…]

Neighborhood Fixture

Illustration by Nate Otto The Distance is back from our holiday hiatus with new episodes every other Tuesday! Our new story is about a kind of business you might have thought was pretty much extinct: the neighborhood appliance and furniture store. Kevin Krasney’s grandfather opened Cole’s[…]

Home is Where the Hearse Is

Four generations of the Zarzycki family have lived behind or above their funeral home, starting with founder Agnes Zarzycki, the first woman funeral director of Polish descent in Chicago. Today, 101-year-old Zarzycki Manor Chapels is still run by women, who are upholding old traditions — like conducting[…]

Go Behind the Scenes

https://medium.com/media/cc4ff9dd0d69b7a9115c6d4ddf81e75f/href Go Behind the Scenes A famous guy once said, “Pay no attention to that man behind the curtain!” But he was a grifter. In fact, going behind the scenes — whether it’s a factory tour or cooking show — can be a valuable experience for both visitors and guides.[…]

Please Don’t Like This

https://medium.com/media/a4ad592e822c5e9ef3e60e49d911ad55/href In the summer of 1962, the world-famous pianist Glenn Gould performed an all-Bach concert at the Stratford Shakespeare Festival in Ontario, Canada. The second half of the program was devoted to The Art of Fugue, and Gould did something radical before he started playing[…]

Sometimes It’s Crazy At Work

https://medium.com/media/61668ec7d868f50d464aeafdf383cb0e/href Sometimes It’s Crazy At Work In October, Jason Fried and DHH released their new book, It Doesn’t Have to be Crazy at Work. The book featured their writing, as well as cover art and interior illustrations from Basecamp designers Adam Stoddard and Jason Zimdars. The[…]

Happy Pacifists

https://medium.com/media/1a00439f45ef2b4bbc6a495b23359ad8/href Business rhetoric is rife with the language of war — there’s constant talk of conquering markets and dominating the competition. These tropes indicate a dangerous way of thinking that can have real consequences, intended or not, on human behavior. In this episode of the Rework podcast,[…]

Job Preservation

Illustration by <a href=”https://medium.com/u/14717c2f813b”>Nate Otto</a> The modern practice of embalming started in the U.S. during the Civil War, and Brian Yeazel’s family got into the embalming fluid business a few decades later. Frigid Fluid, the company his great great uncle founded in 1892, is also the[…]

Message on a Bottle

The famous Dr. Bronner’s label Dr. Bronner’s Magic Soaps, which bills itself as the top-selling natural soapmaker in North America, wasn’t founded to sell soap. The company was started to promote a religious philosophy developed by Dr. Emanuel Bronner, a third-generation German Jewish soapmaker, who[…]

Take A Stand

Flowers for Dreams put this pop-up on their website after the white supremacist rally in Charlottesville. Business and politics tend to make uneasy bedfellows, but in these divisive times, even businesses that have historically stayed out of hot-button issues are coming off the sidelines. In[…]