I will say now that I’m not a Drupal pro, but I can usually hold my own. This one has me stumped.
My private files directory is at sites/default/files/private and is called out as such in settings.php:
# $settings[‘file_private_path’] = ‘sites/default/files/private’;
But of course, that isn’t recognized on my site even after clearing the cache. I suspect that the # is the issue as it’s basically commenting out the process of setting the path. I tried removing the #, uploading settings.php to the server, and then my site crashes (it returns the “This site has experienced a problem…” error). I cannot access update.php or clear the cache in this state. Undoing the change in settings.php, uploading it, and then running update.php brings the site back.
So, I’m at a loss. The # causes my path to be ignored and removing it causes my site to break. Does anyone have any advice?
Thanks in advance!