Text Editor Not Showing Up Unless I Clear Browser Cookies?

Hi,

I’m trying to make content edits on my company’s website, which uses Drupal. However, when I try to edit content, the text box does not show up, unless I clear my browser’s cookies, in which case I would need to log back in to the website back-end, and try to edit the page. But once I view the page and go back to edit, the text box disappears again.

Does that make any sense? I want to know if anyone understands why this is happening, or if anyone has experienced a similar issue before?

Thanks,
J

Drupal version: 


Source: https://www.drupal.org/taxonomy/term/22/feed