Ticket processing queue is currently backed up

Oct 12, 11:04 PDT
Resolved – The incident has been resolved. Recent new tickets and replies should now appear in your Pantheon support dashboard. Thanks again for your patience.

Oct 12, 10:38 PDT
Monitoring – A fix has been deployed and we are monitoring performance.

Oct 12, 10:03 PDT
Identified – Issue has been identified and we are working on deploying a fix shortly.

Oct 12, 09:28 PDT
Investigating – New tickets and replies are not appearing in support dashboards. We are investigating now. Thank you for your patience.

Source: http://status.pantheon.io/history.rss